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• COLLABORATIVE WEBINAR: NCAHQ - Safe Choices: Evolving Our Approach to Behavior, Accountability, and Systems Thinking for Patient Safety (CE 1.0 NAHQ)

  • When
    September 29, 2026
  •  
    12:00 PM - 1:00 PM
  • Location
    COLLABORATIVE WEBINAR - NCAHQ

  (COLLABORATIVE WEBINAR, free for members, $15 nonmember, 1.0 CE (NAHQ/ACHE)
  

  COLLABORATIVE WEBINAR: Safe Choices: Evolving Our Approach to Behavior, Accountability, and Systems Thinking for Patient Safety

  What You Will Learn
  

  • Understand how behavioral choices, workplace conditions, and organizational systems influence patient safety outcomes
  • Explore Just Culture principles, accountability, and strategies to strengthen safety culture
  • Apply lessons learned from the Safe Choices program to improve patient safety education initiatives
  
  Featured Presenter
  

  
  

  Kara Lyven, MBA, CPPS – Executive Director of Patient Safety, Duke University Hospital
  

  
  
  

  
  

  Accreditation & Credit
  
  Approved for 1.0 CPHQ CE hour and 1.0 hour of ACHE Qualifying Education credit.

  FREE event for members of HQCollaborative: MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, OAHQ, MAHQ, UAHQ and TgcAHQ by selecting your association's ticket type and using discount code provided by your association.  
  
  No member discount code is required.    REGISTER HERE

  $15 for Non-Members.  
  (Consider joining TGCAHQ and get free access to all Collaborative participating webinars in addition to ours!  Do the math!  You can't get a better return on your membership investment!)

  
  

  IMPORTANT REGISTRATION PROCESS:  
  You must register directly with NCAHQ

  Show details
• COLLABORATIVE CONFERENCE: UAHQ - Navigating the Changing Healthcare Environment (CE 5.25 NAHQ)

  • When
    October 02, 2026
  •  
    8:30 AM - 4:00 PM
  • Location
    COLLABORATIVE WEBINAR - UAHQ

  (COLLABORATIVE CONFERENCE, Members $65, NonMembers $150, 5.25 CEs NAHQ)
  

  

  ELEVATE QUALITY: Advancing Leadership, Safety, and Patient Experience

  In-Person & Virtual Conference

  Friday, October 2nd, 2025 8:30a - 4:00p (MDT)
  9:30a-5:00p (Central Time)

  
  

  The Utah Association for Healthcare Quality (UAHQ) presents their 2026 Annual Conference: Elevate Quality — Advancing Leadership, Safety, and Patient Experience. 

  Join healthcare quality professionals on Friday, October 2nd at the University of Utah (virtual attendance available) for a full day of sessions covering fall prevention, rural healthcare quality, prediabetes screening improvement, leadership strategies for influencing change without direct authority, and system-wide transformation at scale. 
  

  Get the FLYER HERE!!

  COST 

  UAHQ and HCQ MEMBERS:  $65
  NonMEMBERS:  $150

  REGISTER DIRECTLY WITH UAHQ HERE

  ******************************************************************************************************

  (Consider joining TGCAHQ and get free /discounted access to all Collaborative participating webinars and discounted access to conferences like this.... in addition to ours!  Do the math!  You can't get a better return on your membership investment!)

  Show details
• TGCAHQ: Effective Communication with Patients & Families (1.0 CPHQ)

  • When
    October 07, 2026
  •  
    2:00 PM - 3:00 PM
  • Location
    ONLINE LIVE

  Register

  (WEBINAR, 1.0 CE (CPHQ)
  

  
  

  TGCAHQ - Effective Communication with Patients & Families

  DESCRIPTION:

  Effective Communication with Patients & Families is essential to strengthen clinicians’ communication skills to prevent harm and build stronger patient and family partnerships. The session emphasizes practical tools and phrases clinicians can use immediately — from structured team handoffs to empathy‑based approaches for difficult conversations — so participants leave with actionable strategies to reduce safety risks.

  LEARNING OBJECTIVES:

  • Identify communication barriers that increase safety risk.
  • Apply briefs, huddles, SBAR, check-back, and CUS to common healthcare communication scenarios.
  • Use Ask-Tell-Ask and empathy statements during difficult conversations with patients and families.
  • Connect communication reliability to patient/family partnership and harm prevention.

  Speaker: 

  

  Michelle Butler-Jackson, MSN, RN, CPHFH,SCRN, NE-BC, CPPS, CPHQ, CLSS 

  Division Assistant Vice President, Patient Safety & Clinical Excellence

  HCA Houston Healthcare, Gulf Coast Division

  
  Michelle Butler-Jackson serves as Assistant Vice President of Patient Safety and Quality Clinical

  Excellence for HCA Healthcare’s Gulf Coast Division. She is a pioneering, dedicated, and results-oriented

  healthcare executive with more than 20 years of progressive healthcare experience across patient safety,

  clinical excellence, total quality systems, regulatory operations, and performance improvement. She has

  facilitated performance-improvement teams and initiatives to improve outcomes such as proactive

  reduction in patient harm, complications, sentinel events, and healthcare-associated conditions.

  

  NOTE:  TGCAHQ COLLABORATIVE webinar for (1.0 CE NAHQ)

  This is a free webinar for Collaborative Members, $25 for non-members! Registration will give you the zoom link to finish your registration.  

  FLYER HERE!!

  
  

  Show details
• HQCollective FAHQ: From Expert to Learner: Building Better Solutions Through Curiosity (1.0 NAHQ CE)

  • When
    October 15, 2026
  •  
    1:00 PM - 2:00 PM
  • Location
    ONLINE LIVE

  
  

  From Expert to Learner:  Building Better Solutions Through Curiosity
  

  Hosted by FAHQ | Presented to the Healthcare Quality Collaborative

  Successful quality improvement begins with understanding the problem before designing the solution. Too often, improvement initiatives are built on assumptions rather than a deep understanding of the challenges faced by those providing care. This presentation explores how adopting a learner mindset and engaging those closest to the work can lead to more accurate problem definition and, ultimately, better patient outcomes.
  

  Participants will examine how the context in which care is delivered has a profound impact on clinical practice, decision-making, and patient outcomes and how this context helps to identify root causes and system-level issues. Participants will recognize how shifting from the mindset of expert to learner allows them to engage the people closest to the work to uncover the realities that data alone cannot expose.

  Through practical examples, attendees will learn strategies to develop clear, context-informed problem statements that address the underlying causes of performance gaps rather than their symptoms. By grounding improvement efforts in the experiences of those closest to the work, organizations can design more effective, sustainable initiatives that improve quality, enhance patient safety, and achieve better outcomes.

  SPEAKER

  Megan Flynn, DNP, RN, CNL, CPHQ, NE-BC, RNC-NIC, C-ELBW
  Harm Prevention Program Manager
  Nemours Children’s Health, Orlando, Florida

  Megan is a dedicated leader, educator, and speaker who is passionate about creating an environment where interdisciplinary teams are able to provide outstanding care. She holds a doctorate in nursing practice from the University of Connecticut and is a certified Clinical Nurse Leader. Megan is also a Certified Professional in Health Care (CPHQ), Certified Nurse Executive (NE-BC), and holds two certifications for both high-risk and extremely low-birth-weight neonatal patients (RNC-NIC, C-ELBW).

  Megan joined the Quality and Safety Team at Nemours Florida in early 2025, where she serves as the Harm Prevention Program Manager for the state of Florida. Megan is committed to enhancing patient safety, standardizing best practices, and fostering a culture of professional growth.

  REGISTRATION

  Register here: https://www.fahq.org/amember/signup/Webinar-Registration

  Registration closes October 13.

  FLYER HERE

  • 1.0 hour – FAHQ is a Florida Board of Nursing approved provider (Provider #50-17380)
  • This program has been submitted for pre-approval by NAHQ for 1.0 hour of CPHQ recertification CE credit
  • • $30.00 for non-members

  TGCAHQ members can check there event email announcement for the discount code.

  Nonmembers can either register directly with FAHQ or join TGCAHQ which allows you to attend webinars within our association and the other 8 associations that have come together to broaden our value offering to our members.  JOIN TODAY!!

  Show details
• COLLABORATIVE WEBINAR: AzAHQ - The Quality Journey (CE 12.0)

  • Start
    October 16, 2026
  •  
    10:00 AM
  • End
    October 18, 2026
  •  
    2:00 PM
  • Location
    COLLABORATIVE WEBINAR - AZAHQ

  Register

  (COLLABORATIVE WEBINAR, PRICING BELOW, 12.0 CE NOVA)
  

  
  

  • COLLABORATIVE WEBINAR: AZAHQ - The Quality Journey (CE 12.0)
    

    October 16th - 18th, 8:00-12:00 (Phoenix time)
    [10:00 - 2:00pm Central time]

    FLYER

    Speaker:
    

    Nancy Claflin, DNP MS RN NEA-BC CENP CNEcl CCRN CPHQ FNAHQ 

    Dr. Claflin has over 30 years of experience in quality.  She received her CPHQ© in 1987 and was named a Fellow of the National Association for Healthcare Quality (NAHQ) in 1999. She is an active member of NAHQ, serving on the Board of Directors in different roles and as President in 2004. She served as AzAHQ President in 1996 and 2007. She has taught CPHQ courses for more than 20 years and has presented numerous lectures on healthcare quality at the local, regional, and national level. Dr. Claflin is currently serving as AzAHQ President.

    
    

    Program Description:

    Where are you on your quality journey?  Have you thought about seeking certification in quality?  The field of healthcare equality and the healthcare quality professional’s role are expanding exponentially in today’s ever-changing healthcare climate.  This course is designed for healthcare professionals who are interested in learning more about healthcare quality and preparing for certification.  The course will review key milestones in the quality journey including quality leadership and integration, strategic planning, stakeholder engagement, performance and process improvement, population health and care transitions, health data analytics, data management systems, measurement and analysis, patient safety, quality review and accountability, and regulatory and accreditation.
    

    Objectives:
    

    • Explain why change is necessary to refocus on what matters to the patient

    • Define the important relationship between change management and project management in healthcare quality management activities

    • Describe models of change

    • Describe how the models can be applied to specific situations

    
    

    
    

    DISCOUNTED event for members of Collaborative: MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, OAHQ, MAHQ, UAHQ and TgcAHQ by selecting your association's ticket type and using discount code provided by your association.  Register DIRECTLY with AzAHQ.

  COST 

   Active AzAHQ Members or active members of a current Healthcare Quality Collective.   REGISTRATION CLOSES 10/15 

  EARLY BIRD PRICING UNTIL 9/30/26

  • $175 Members
  • $275 Nonmembers

  AFTER 9/30/26

  • $275 Members
  • $375 Nonmembers

  NOTE: Collective organization active members - enter a coupon code (obtain from your parent organization) to reduce registration to AzAHQ member rate.

  (Consider joining TGCAHQ and get free access to all Collaborative participating webinars and discounted access to conferences like this.... in addition to ours!  Do the math!  You can't get a better return on your membership investment!)

  Show details
• TGCAHQ From Vision to Execution: Crafting a Successful MDR Strategy (NAHQ CE 1.0)

  • When
    October 29, 2026
  •  
    2:00 PM
  • Location
    ONLINE LIVE

  Register

  (WEBINAR 1.0 CE NAHQ pending)
  

  From Vision to Execution: Crafting a Successful MDR Strategy

  In cooperation with 
  
  

  FLYER HERE!!

  Multidisciplinary rounds sound simple on a whiteboard — until you're the one staring down a hallway full of clinicians, alarms, call lights, and a physician who has already seen the patient. Join Lindsey Bruchhaus, MSN, RN, CPHQ for a candid, boots-on-the-floor look at how one hospital took MDR from a well-intentioned huddle to a disciplined, measurable engine for care coordination. In 60 fast-moving minutes, you'll trace a two-year journey — from MDR 1.0, through a Kaizen redesign shaped by real physician voice, to the current MDR 2.0 standard with clear time-per-patient targets, defined documentation ownership, and a measurement approach that includes the Medallia Gold Humanism Trust Scale for quantifying patient trust. You'll leave with a playbook for building rounds that actually move the needle on communication, length of stay, throughput, and patient experience

  
  

  

  Speaker:   Lindsey Bruchhaus, MSN, RN, CHPQ
  Lindsey Bruchhaus, RN, brings over 17 years of experience in nursing and healthcare quality. She began in pediatric and perioperative care before transitioning into quality improvement, leading efforts to reduce hospital-acquired conditions and improve outcomes. Since 2020, she has served as Director of Patient Experience at Houston Methodist The Woodlands, where she champions a culture of safety, empathy, and excellence.  Currently she serving as a Board Member and Secretary of TGCAHQ promoting professional development for quality professionals.

  NOTE:  TGCAHQ COLLABORATIVE webinar for 1.0 CE (NAHQ pending)

  This is a free webinar for Collaborative Members, $25 for non-members!

  Show details
• COLLABORATIVE WEBINAR: MAHQ - CANDIDA AURIS: Challenges and Quality Improvement Strategies for Prevention, Containment, and Patient Safety (CE 1.5 NAHQ)

  • When
    November 05, 2026
  •  
    12:00 PM - 1:30 PM
  • Location
    COLLABORATIVE WEBINAR - MiAHQ

  (COLLABORATIVE WEBINAR, free for members, $30 nonmember, 1.5 CE NAHQ)
  

  
  

  COLLABORATIVE WEBINAR:
  MAHQ - CANDIDA AURIS: Challenges and Quality Improvement Strategies for Prevention, Containment, and Patient Safety (CE 1.5 NAHQ)

  OVERVIEW

  Candida auris (C. auris) continues to emerge as a significant healthcare-associated pathogen, presenting complex challenges for hospitals, long-term care facilities, and healthcare systems nationwide. Its ability to spread within healthcare environments, persist on surfaces, and exhibit resistance to multiple antifungal medications makes early identification and effective prevention strategies critical to patient safety.

  This webinar will explore the evolving threat of Candida auris and the key challenges healthcare organizations face in detection, containment, reporting, and outbreak prevention. Attendees will learn how quality improvement methodologies can be leveraged to strengthen infection prevention programs, enhance interdisciplinary collaboration, improve surveillance efforts, and reduce the risk of transmission.

  Through practical examples and evidence-based strategies, participants will gain valuable insights into developing sustainable processes that support regulatory compliance, patient safety, and organizational readiness.

  
  

  FEATURED SPEAKER

  

  Linda Weirauch

  Linda Weirauch is an experienced healthcare quality and infection prevention leader with advanced expertise in regulatory readiness, patient safety, and healthcare-associated infection reduction.

  With dual certifications in healthcare quality (CPHQ) and infection control (CIC), Linda brings a unique interdisciplinary perspective to improving organizational performance and strengthening prevention strategies.

  Her work focuses on building sustainable, evidence-based programs that support safer care environments and improved outcomes.

  Strengthen your infection prevention strategies. Improve patient safety. Drive quality outcomes.

  
  

  FREE event for members of Collaborative: NEAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, OAHQ, MAHQ, UAHQ and TgcAHQ by selecting your association's ticket type and using discount code provided by your association.  Register first part here to get member discount code.

  $30 for Non-Members.  
  (Consider joining TGCAHQ and get free access to all Collaborative participating webinars in addition to ours!  Do the math!  You can't get a better return on your membership investment!)

  --------------------------

  IMPORTANT REGISTRATION PROCESS:  
  You can email Linda, Education Chair to sign up for the webinar EMAIL LINK
  

  Show details
• COLLABORATIVE WEBINAR: NEAHQ - Digital Healthcare Effectiveness Data and Information Set (HEDIS®) Interoperability Strategy: Readiness, Risks, and Opportunities (CE 1.5 pending)

  • When
    November 05, 2026
  •  
    12:00 PM - 1:30 PM
  • Location
    COLLABORATIVE WEBINAR - NEAHQ

  (COLLABORATIVE WEBINAR, free for members, $35 nonmember, 1.5 CE NAHQ)
  

  

  
  [2-PART REGISTRATION!  1)TGCAHQ -> 2)NEAHQ, SEE BELOW]
  

  COLLABORATIVE WEBINAR: NEAHQ - 

  Digital Healthcare Effectiveness Data and Information Set (HEDIS®) Interoperability Strategy: Readiness, Risks, and Opportunities

   (CE 1.5 pending)

  Event Details

  Digital HEDIS® is transforming quality measurement by replacing traditional administrative and chart-based data collection with interoperable, standardized clinical data from electronic health records and other digital sources. As the National Committee for Quality Assurance (NCQA) advances digital quality reporting, health plans and providers must prepare by evaluating data readiness, strengthening interoperability, and developing implementation strategies. This session examines key considerations — technology infrastructure, governance, operational readiness, vendor partnerships, regulatory requirements, and leadership sponsorship — so participants leave with a practical framework for assessing readiness and planning implementation.

  Objectives:  

  1.  Understand the Digital HEDIS® landscape and its implications for health plans.
  2. Evaluate organizational readiness and key success factors for implementation.
  3. Apply a practical framework to build a Digital HEDIS® strategy and roadmap that advances quality performance.

  Speaker:
  

  

  Desiree Otenti, NP, MPH, CPHQ, Vice President of Care Management at Point32Health and Board Chair, Codman Square Health Center.   
  

  Desiree leads the organization's care management strategy and operations, overseeing programs that support members across the continuum of care, improve health outcomes, advance health equity, and optimize the member experience. She is responsible for driving innovative, data-informed approaches to population health management, complex care coordination, and interventions that address both clinical and social determinants of health.

  A board-certified nurse practitioner, Desiree spent 15 years providing care at the Boston Health Care for the Homeless Program, serving patients in primary care, urgent care, and respite care settings. Her clinical experience continues to inform her commitment to improving access, quality, and outcomes for vulnerable populations.

  Desiree is Chair of the Board of Directors for Codman Square Health Center and is a recognized healthcare leader with expertise in population health, quality improvement, health equity, and value-based care. She is passionate about advancing community health, reducing disparities, and fostering partnerships that improve the health and well-being of the communities she serves.

  
  

  Kelly McCoy, MPH, Director of HEDIS® & Quality Analytics for Point32Health.   
  

  Kelly leads her team in data extract processes, external audits, state reporting, ratings programs, and results trending.  She oversees their HEDIS® strategy and prioritizes dashboards and monitoring tools to support organizational strategies and quality needs.  With 20 years experience in research, public health and analytics, Kelly is a results-driven, collaborative professional utilizing the most efficient software solutions to create analytical insights, develop and track strategic initiatives, and lead quality improvement programs.  

  REGISTER HERE!!

  FREE event for members of NEAHQ

  FREE event for members of MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, GAHQ, OAHQ, TGCAHQ 

  TGCAHQ MEMBERS CHECK YOUR EMAIL FOR THE DISCOUNT CODE!!

  $35 for non-members

  NAHQ pending 1.5  hour CPHQ CE credits 

  Show details
• TEXAS CHILDRENS: Pediatric Hematology and Oncology Quality and Safety Conference (CME 11.0/CE 11.0)

  • Start
    November 05, 2026
  •  
  • End
    November 06, 2026
  •  
  • Schedule
    2 sessions
  • Location
    Texas Children's Legacy Tower, 16th floor auditorium, 6651 Main Street, Houston 77030

  • (CONFERENCE - IN-PERSON, Houston, Complimentary free, 1.0 CME, 2.75 CE)
    
    

    TEXAS CHILDRENS - Pediatric Hematology and Oncology Quality and Safety Conference 

    Thursday, November 5th, 11:00am -5:00pm
    Friday, November 6th, 7:30am -4:00pm

    Texas Children's Legacy Tower,
    16th floor auditorium, 6651 Main Street, Houston  77030

    Please join us to advance a culture of integrated quality improvement in Pediatric Hematology and Oncology, provide a forum to share and discuss ongoing initiatives, and foster collaborative work in Pediatric Hematology-Oncology quality and safety. The symposium will feature keynote speaker, oral presentations of Quality Improvement Projects, a poster session, pre-conference workshops and a new Works-in-Progress session.

    Featured speakers:

    David Johnson, MD
    Vanderbilt University School of Medicine
    

    Claire Stokes, MD
    Emory University
    

    Works-in-Progress Session - We are excited to introduce a new Works-in-Progress session on Friday, November 6, 2026. We welcome submission of QI projects at any stage of development - from those in the planning phases to those who have stalled after multiple PDSA cycles. This is an opportunity to share ongoing work, receive constructive feedback, and strengthen your project prior to formal dissemination.

    Selected projects will be reviewed in an interactive session by a multidisciplinary panel with expertise in quality improvement, clinical care, and research methodology. Panel members will provide targeted, practical feedback to help refine project design, implementation strategies, and evaluation plans.

    Works-in-Progress submission details:

    • Please email a brief summary of your project (including aims, methods, and current progress) to Florence Noel (fxnoel@texaschildrens.org ) by October 1, 2026.
    • Include any specific questions (or challenges) or areas where you would like feedback from the panel.
  • Registration is open.  For more information and to register go to registration and abstract submission webpage. Registration deadline is November 1, 2026.

  Abstracts can be submitted on the registration and abstract submission webpage.  Abstract deadline is October 15, 2026.

  Target Audience
  

  Physicians, residents, fellows, advanced practice providers, nurses, social workers, pharmacists and other healthcare professionals

  Educational Objectives

  At the conclusion of the lecture, the participants should be better able to:

  • Integrate Quality and Patient Safety standards in the clinical practice of Pediatric Hematology and Oncology
  • Identify and share tools to present data of Quality Improvement projects relevant to Pediatric Hematology and Oncology patient population and to publish Quality Improvement projects
  • Understand Quality and Safety leadership skills

  Desired Learning Outcome

  At the conclusion of this conference, 90% of participants will identify at least one concept learned to enhance prioritization in quality and safety standards within the Pediatric Hematology and Oncology field based on information learned during the session(s).

  Accreditation/Credit Statement

  Texas Children’s Hospital is accredited by the Texas Medical Association to provide continuing medical education for physicians.

  Texas Children’s Hospital designates this live activity for a maximum of 11 AMA PRA Category 1 Credit(s) TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  Texas Children’s Hospital is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. This NCPD activity will award up to 11.0 contact hours.

  Company Support Acknowledgement

  This CME/CNE activity is supported by grant from Northwestern Mutual, www.northwesternmutual.com

  Disclosure

  Persons involved in the planning of this activity have reported no relevant financial relationships with any ineligible company.

  For additional information please contact Florence Noel at fxnoel@texaschildrens.org.

  

  NOTE:  This is NOT one of our COLLABORATIVE conference.  11.0CME / 11.0 CNE

  This is a free conference!  Registration directly with them!  LINK HERE

  Show details
• COLLABORATIVE CONFERENCE: AzAHQ - 2026 Fall Conference & Project Poster Networking Showcase (CE 6.5)

  • When
    November 06, 2026
  •  
    8:00 AM - 5:00 PM
  • Location
    COLLABORATIVE WEBINAR - AZAHQ

  (COLLABORATIVE CONFERENCE, see pricing below for costs, 6.5 CEs NAHQ)
  

  
  

  2026 Fall Conference & Project Poster Networking Showcase
  In-Person & Virtual Conference

  November 6th, 2026 8:00a - 4:30p (Phoenix Time)
  10:00a-6:30p (Central Time)

  FLYER

  Location: 
  Bob Bové Neuroscience Institute at HonorHealth, 7242 E Osborn Road, Scottsdale, Arizona 85251

  Description: Reinforcing that healthcare quality advances when technology augments human expertise to create responsible automation and AI across the Healthcare Quality Ecosystem.
  

  
  Planned Topics:
  - Opening Keynote: The Future of Healthcare Quality: Human Expertise + Intelligent Automation
  - Panel: Clinical Perspectives on AI-Enabled Quality Improvement
  - Using AI and Automation to Reduce Administrative Burden in Healthcare Quality
  - Data Science Meets Quality Improvement: Turning Data into Actionable Quality Insights
  - Panel: Ethics, Governance, and Regulatory Considerations
  - AI Ready: Mastering Prompt Writing and Practical AI Skills for Healthcare Quality Professionals
  
  Project Poster Networking Showcase: Share projects focused on QI, patient safety, operational excellence, performance improvement, or any healthcare-related initiative.

  DISCOUNTED event for members of Collaborative: MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, OAHQ, MAHQ, UAHQ and TgcAHQ by selecting your association's ticket type and using discount code provided by your association.  Register first part here to get member discount code.

  COST 

   Active AzAHQ Members or active members of a current Healthcare Quality Collective.   

  	IN-PERSON	VIRTUAL
  EARLY BIRD (10/6)
  MEMBER	$200.00	$150.00
  NONMEMBER	$250.00	$200.00
  AFTER 10/6
  MEMBER	$300.00	$250.00
  NONMEMBER	$350.00	$300.00

  NEW STUDENT RATE:  $75.00

  NOTE: Collective organization active members - enter a coupon code (obtained from your parent organization) to reduce registration to AzAHQ member rate.

  MEMBERS OF AzAHQ and HCQ Associations - REGISTER HERE
  TGCAHQ Members check your email for the discount code!

  ******************************************************************************************************

  (Consider joining TGCAHQ and get free /discounted access to all Collaborative participating webinars and discounted access to conferences like this.... in addition to ours!  Do the math!  You can't get a better return on your membership investment!)

  Show details
• COLLABORATIVE WEBINAR: NCAHQ - Turning Patient Experience Strategy into Daily Execution (CE 1.0 NAHQ)

  • When
    November 10, 2026
  •  
    12:00 PM - 1:00 PM
  • Location
    COLLABORATIVE WEBINAR - NCAHQ

  (COLLABORATIVE WEBINAR, free for members, $15 nonmember, 1.0 CE (NAHQ/ACHE)
  

  COLLABORATIVE WEBINAR: Turning Patient Experience Strategy into Daily Execution

  Overview:
  

  Join healthcare quality and safety professionals from across the country for an engaging educational webinar focused on transforming patient experience strategies into sustainable daily practices. This session will explore why patient experience initiatives often fail during implementation and provide practical approaches for creating aligned, observable behaviors that support quality, safety, and patient-centered care. Participants will learn strategies for leadership alignment, team co-design, and embedding patient experience into everyday healthcare operations.
  Participants will learn how to:

  • Identify why patient experience strategies often fail in daily practice. 
  • Understand how aligned behaviors impact patient experience, quality, and safety outcomes. 
  • Apply co-design techniques to create sustainable behaviors in real-world care environments.

  
  

  Presenter:
  Toni Land, MBA, BSN, CPXP is a nurse, healthcare executive, and patient experience expert with more than 30 years of leadership experience in complex health systems. She specializes in helping organizations translate patient experience strategies into consistent operational excellence. 

  
  

  Qualifying Education credit.

  Approved for 1.0 CPHQ CE hour and 1.0 hour of ACHE Qualifying Education credit.

  FREE event for members of HQCollaborative: MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, OAHQ, MAHQ, UAHQ and TgcAHQ by selecting your association's ticket type and using discount code provided by your association.  
  
  No member discount code is required.    REGISTER HERE

  $15 for Non-Members.  
  (Consider joining TGCAHQ and get free access to all Collaborative participating webinars in addition to ours!  Do the math!  You can't get a better return on your membership investment!)

  
  

  IMPORTANT REGISTRATION PROCESS:  
  You must register directly with NCAHQ

  Show details
• TGCAHQ: 2026 4th Quarter Meeting (TENTATIVE In-Person Toy Drive)

  • When
    December 17, 2026
  •  
    6:30 PM - 8:00 PM
  • Location
    In-Person + Zoom Meeting Hybrid

  (TGCAHQ QTR MEETING - ONLINE, No CEs)
  TGCAHQ - 2026 4th Quarter Meeting (open)

  We are hosting our last Quarterly Meeting for 2026 to anyone who would like to attend and learn more about what all we did this year.  We are planning a networking "Toy Drive/Mixer" for this meeting, so stay tuned for the deets!

  MEETING OBJECTIVES 

  • Welcome new members and friends
  • Review the progress of the year
  • Consider changes to strategies
  • Share results of annual member survey
  • Ask for  participation in leadership activities, nominations
  • Member feedback

  NOTE:  No Education CEs for this meeting 

  Registration will give you the link to finish your registration and get your free link to the webinar.  

  Show details