(COLLABORATIVE WEBINAR, free for members, $35 nonmember, 1.0 CE FAHQ)
COLLABORATIVE WEBINAR: The Winning Formula: Unveiling the 32 Elements Transforming Skilled Nursing Clinical Practice and Patient Satisfaction (CE 1.0 NAHQ)
Speaker: Raven Jackson, MHS, HSE, LNHA

Associate Professor, Departments of Community & Family Medicine, the Dartmouth Institute for Health Policy & Clinical Practice, and Psychiatry, Geisel School of Medicine at Dartmouth; Sustem Vice President for Car Experience for the Darmouth health System, New Hampshire.
With almost 15 years of invaluable experience in the long-term care industry, 9 of which as a proficient nursing home administrator, Raven has dedicated her career to ensuring the highest quality of care for our elderly population. Throughout her journey, she has successfully operated skilled nursing facilities in multiple states, including Florida, Georgia, Iowa, and North Carolina. This diverse background has provided her with a comprehensive understanding of long-term care operations from various perspectives. Honored to be named McKnight’s Rising Star in 2020, her profound dedication and commitment to this field continuously fuels her ambition to drive positive change within the industry. As an adjunct professor at Florida A&M University, she has the privilege of imparting knowledge and experience to the next generation of healthcare professionals. Additionally, she proudly serves as an advisory board member for the esteemed Undergraduate Health Care Management program at Florida A&M University. Raven’s unwavering enthusiasm and expertise also extends to her role as a member of the survey and regulatory committee with the Florida Health Care Association. Collaborating with industry leaders, she actively contributes to shaping policies and ensuring quality compliance.
Program Description:
An examination of the 32 clinical systems developed for the skilled nursing clinical environment reveals their proven clinical and survey success. These comprehensive systems are specifically designed to address the needs of nurses, nursing managers, and directors of nursing, providing them with the tools to manage resident care and care delivery effectively and efficiently. By implementing these elements, the overall quality of care and facility quality measures can be significantly improved. Through careful analysis and implementation, these systems have demonstrated their effectiveness in streamlining processes, enhancing communication, and promoting patient-centered care. The success and impact of these elements cannot be understated, as they have proven to be invaluable resources in the pursuit of excellence within the skilled nursing clinical environment.
OBJECTIVES:
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Articulate the elements of the 32 clinical systems.
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Develop clinical processes to help with overall quality of care.
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Improve communication for better patient and provider satisfaction.
- Apply learned concepts to increase overall survey outcomes.
DOWNLOAD FLYER HERE
FREE event for members of Collaborative: MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, OAHQ, MAHQ, UAHQ and TgcAHQ by selecting your association's ticket type and using discount code provided by your association. Register first part here to get member discount code.
$35 for Non-Members.
(Consider joining TGCAHQ and get free access to all Collaborative participating webinars in addition to ours! Do the math! You can't get a better return on your membership investment!)
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IMPORTANT REGISTRATION PROCESS: This is a 2-part process. Registration with TCGAHQ will give you the registration link for NEAHQ. You MUST complete the whole process by registering directly with our collaborative partner, who will collect the fees (if applicable) and send you the actual link for the event. (Save it to your calendar!) Do this 2nd step immediately, as some events have set limits and fill up. Yes...it may seem like a "bit extra" but each association has it's own platform and registration process, so it is the best we have come up with so our members can have great access to amazing quality educational materials.