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FLYER HERE!!

Multidisciplinary rounds sound simple on a whiteboard — until you're the one staring down a hallway full of clinicians, alarms, call lights, and a physician who has already seen the patient. Join Lindsey Bruchhaus, MSN, RN, CPHQ for a candid, boots-on-the-floor look at how one hospital took MDR from a well-intentioned huddle to a disciplined, measurable engine for care coordination. In 60 fast-moving minutes, you'll trace a two-year journey — from MDR 1.0, through a Kaizen redesign shaped by real physician voice, to the current MDR 2.0 standard with clear time-per-patient targets, defined documentation ownership, and a measurement approach that includes the Medallia Gold Humanism Trust Scale for quantifying patient trust. You'll leave with a playbook for building rounds that actually move the needle on communication, length of stay, throughput, and patient experience